No return or exchanges on floor model products. All ordered product can be
cancelled or exchanged before we receive those items. After we receive them, we
cannot take them back to the factories so we cannot offer refunds at that point.
All mattress sales are final and cannot be returned or refunded. Warranties on
mattresses are handled by the mattress company. Please feel free to contact us
to help you through the process.
Deliveries are on a first come first serve basis. However, it is in our best
interest to deliver to you as quickly as we receive your merchandise. We can
give you an estimate upon purchase as to when you will receive your order.
Please be advised that this is only an estimate as factory delays will increase
the time it takes us to receive your order. We will not schedule an appointment
for delivery until we have your order in our possession. We know that your time
is valuable so you will receive a call from us prior to delivery to set up a window.
We offer a 90 days no interest with no credit check. Please see store for details.
Customer pickup information
We will call you when your order has arrived. You may pick up any part or all of
your order at any time during regular business hours. Customers have up to 2
weeks to pick up merchandise or make other arrangements with us. Items not
picked up will be subject to a restocking fee and order may be cancelled.
Deposits are non refundable.
We accept all forms of payment.
Online credit card orders will be verified before release of product. Purchaser
must have card used and photo ID at time of pick up.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
- (your information helps us to better respond to your individual needs)
- To improve our website
- (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
- (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
- The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems. They are required to keep your information confidential.
Yes – Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the ‘Edit Profile’ page.
All marks,images,logos,text are the property of their respective owners.
All purchases are subject to our Return Policy.
All rights reserved. © 2017